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    Services

    Continuous inspection, testing and maintenance of fire-detection, smoke management and alarm systems are required by applicable code. Without this exercise, the fire protection and other building life safety and security systems will not be reliable. Reduce risk and improve safety with CSG taking care of critical systems.

     

    CUSTOM SUPPORT PLAN
    CSG can tailor a program to meet your specific requirements. Our staff has over 20 years experience in the repair and maintenance of low voltage systems. Our staff includes specialists in Life Safety, Fire Alarm, Sound, Intercom, Access Control, Security, Video Surveillance and Nurse Call systems in greater Orlando and throughout Florida. We will survey your facility and meet with you to determine your needs and prepare a custom solution using off-the-shelf components.

     

    ON DEMAND SYSTEMS SERVICE
    CSG provides service on an as-needed basis for Fire Alarm, Access Control, Nurse Call, CCTV, CATV, Sound, and Intercom systems. We are factory certified by many manufacturers to service their equipment and many of our technicians are NICET certified. Service is available 24 hours a day, seven days a week. 

     

    ON-SITE FIRST AID
    The return on your investment in a video surveillance system is accomplished when all cameras and video recorders are on-line and fully functional. CSG, through its Field Technicians, will perform scheduled test / inspections and preventive maintenance along with the 24 hour service support.

     

    REMOTE FIRST AID
    The return on your investment with an IP video surveillance system is achieved when all cameras and servers are on-line and fully functional. In fact, statistically most video evidence is lost because an off-line camera was not detected until after the incident occured. From our network operations center (NOC), our IP support specialists will provide:

     

    MONITORING
    At CSG we have deployed the most proven and reliable transmission method for fire alarm monitoring. The private mesh wireless network is supported by industry leader AES/Intellinet. The service meets the highest regulatory  standards including compliance with UL and NFPA requirements.

     

    FIRE ALARM TEST AND MAINTENANCE
    At CSG we foster a culture of being a responsible and reliable service provider that drives our passion to protect people and facilities. Our flexible customer support programs help to ensure fire alarm system integrity and safety for your building occupants and maintain compliance with regulatory code and your own internal Risk Analysis requirements. CSG will design a program to enhance the performance of your system without comprimising safety and local AHJ compliance

     

    PREVENTATIVE MAINTENANCE SERVICE (TEST & INSPECTION)
    CSG provides service under contract for Fire Alarm, Access Control, Nurse Call, CCTV, Sound, and Intercom systems. Contract customers receive discounted labor rates for non-contract service. Service is generally scheduled throughout the year at intervals determined by demands and the customer’s needs. This service includes an entire testing of all fire alarm devices including fire panel.

     

    FIRE ALARM AND SECURITY SYSTEM MONITORING
    CSG can monitor your facility’s Fire Alarm, Security System and elevator phones at competitive monthly rates.